In order to be a capable consultant and guide, the company’s main guide and manager, Philip Vogler, often attends courses and conferences. To fill in gaps, he often tries to find out more by reading, phoning or visiting the site involved. He also keeps up with what is going on in Icelandic society, particularly in the region he most frequently visits, besides being informed about local nature.
Norðan Jökuls promotes green tourism. Not only are rural culture and nature introduced, but are treated with respect.
Itineraries will endeavour to reflect the interests of the traveller, though considering the weather or other conditions. In larger groups with varying attitudes and abilities, efforts are often made to allow for more than one option.
The company shall only engage in operations for which it and the worker has every required licence.
Please note that although the firm emphasises quality in all respects, including in its selection of translators and guides, it does not assume responsibility for the services it sells. However, those working for the company will do their best to help trips turn out as well as possible, seeking favourable solutions to any problems or mishaps which might arise.
As a rule of thumb, Norðan Jökuls guiding and consulting cost ISK 12,000 per hour; however, the minimum price is ISK 30,000. As of 1 January 2016, such services have been subject to a value-added tax of 11% which adds onto the figures above.
If the job involves many hours or even days, various factors will be considered, and the price may to some extent be negotiated in advance. Please feel free to contact Philip about this. For instance, social organisations and travel agencies may obtain a discount when obtaining a guide for several similar trips over a short period.
Note that extra expenses, such as vehicle use or food and accommodation for the guide, are not included in the prices above. If Philip’s own 4WD is being used, the cost per kilometre will be that specified by the Icelandic Director of Internal Revenue. The VAT rate added onto extra expenses is 24%, not 11%.